Welcome to

RMHC North Australia

3647 Families Helped
200 Volunteers
10222 Nights a year

RMHC North Australia history

Welcome to Ronald McDonald House Charities North Australia.

We are an independent, not-for-profit organisation dedicated to providing vital programs for families with seriously ill children.

About Our Chapter

Ronald McDonald House Charities North Australia opened our, state-of-the-art Ronald McDonald House adjacent to Townsville Hospital in 2004, offering a safe place to stay for over 100 people a night. Through our accommodation and support services, we strive to keep families together when life gets turned upside down due to a child’s illness.

Our Programs are run by a tirelessly hard working team of staff and volunteers, aided by the generous support of our donors, sponsors, corporate partners and local community.

Our Mission

We improve the health and well-being of seriously ill children and their families through practical care programs.

Our Vision

All seriously ill children can live their healthiest lives.

Contact us

Keeping our families safe COVID-19

Given the current COVID-19 situation, continuing to provide a safe and supportive environment for families of seriously ill children at our Ronald McDonald Houses and Programs is our absolute priority.

For the latest information please visit rmhc.org.au/covid-19


Our Board

  • Matt Mason - Chair
  • Paul Rissman - Deputy Chair
  • Janelle Doyle - Secretary
  • Aileen Cull - Treasurer
  • Vicki Carson
  • Brigadier Kahlil Fegan
  • Michael Jones
  • Susan Kinobe
  • Micheal Luck
  • Emma Meeking
  • Trevor Prior
  • Dr. Andrew White

Our Staff

  • Brooke Barbagallo - Executive Coordinator
  • Marnie Bricknell - Community Relations & Development Manager
  • Tina Cornell - Volunteer After-hours Caretaker
  • Jennifer Cowman - Communications & Marketing Manager 
  • Paul Doherty - Operations & Facilities Manager
  • Nychelle Ford - Volunteer Coordinator
  • Graham and Coralie Gordon-Stables - Volunteer After-hours Caretakers
  • Emilienne Kayeye - Housekeeping Officer
  • Georgia Kelly - Education Coordinator, Northern Territory
  • Denise Lumsden - Chief Executive Officer
  • Belinda O’Neill - Education Services Manager
  • Lani Smith - Family Liaison Officer
  • Tamara South - Business and Innovation Manager

Our Charity Partner

2018 Reports

Registration Certificate - ACNC

Innovate Reconciliation Action Plan

Our programs

We are an independent, not-for-profit organisation dedicated to providing vital programs for families with seriously ill children.


Our House provides a homely and inviting place to stay for parents, guardians, carers and their siblings while their child is undergoing treatment in Townsville.

Family Room

Our Ronald McDonald Family Room is exclusively for the families of children undergoing treatment in a nearby ward. Run by our friendly volunteers, our Family Rooms are welcoming spaces where you can take time out from the clinical environment of the wards, have a tea or coffee, freshen up with a shower or find a quiet space for a much-needed nap. Our Family Rooms also have dedicated play areas so the siblings of seriously ill children can have a bit of fun.

Family Retreat

Our Family Retreat provides a peaceful getaway from the everyday, where families can simply be together in a tranquil setting. Families can enjoy up to a week of free accommodation, offering a welcome escape for those who might otherwise be unable to afford any time out due the pressures of caring for a seriously ill child.

Learning Program

The Ronald McDonald Learning Program assists school-aged children with serious illnesses and injuries to catch up on missed education following treatment and recovery. Providing a suite of educational support services, including therapy sessions and one-on-one tutorials with experienced teachers, our Ronald McDonald Learning Program is tailored to students’ individual needs. We aim to build each child’s confidence and self-esteem in preparation for their return to the classroom. All services are free to families thanks to funding from our generous RMHC supporters.

How you can help

Make a donation

Support the charity or your local house

Become a volunteer

See the openings in your area

Other ways to help

Ronald McDonald House is an independent charity that relies on the work of our volunteers and the financial support of individual and corporate donations.

Without their generous contributions, we would be unable to keep our doors open to families in need 365 days a year. Thanks to the public, we’ve been able to continually expand our operations to help more families and communities Australia-wide.

There are many ways to contribute to the upkeep of our Houses, Family Rooms, Family Retreats and Learning Program.

Fundraise for Us

We welcome support from businesses and corporates who wish to embark on a fundraising exercise for Ronald McDonald House Charities North Australia. The main thing here is to host events that you find FUN! These activities may include but are not limited to: gold coin days, quiz nights, silly sock days, corporate golf days, fashion shows, talent nights, ladies days, coffee mornings, raffles, auctions and so forth. We would love to hear any ideas of your own!

For further information on hosting your own fundraising event for our charity, email us at na@rmhc.org.au

Workplace Giving

Workplace giving is an effective way employees can contribute to vital projects at Ronald McDonald House. Workplace giving is a payroll contribution scheme where direct pre-tax donations from registered employees have a positive and lasting impact on the lives of families with seriously ill children. 

How it works: Donations are deducted each pay period direct from your gross salary, by arrangement with your employer's payroll department. All you need to do is decide on the amount you wish to give, it's that simple.

Because your donations are processed through your pay you receive an immediate, guaranteed tax deduction - you do not have to collect, keep and claim receipts. Contributions are pre-tax and tax-free!  For tax advice, it is recommended you contact your Accountant or Tax Advisor.

Regular Giving Recurring donations can be made from your credit card with a receipt issued to show your donation history for taxation purposes.


Your business or community group can adopt a room to help with maintenance and upkeep. Your company logo will be displayed on the room entrance door and you’ll receive an impact report on the number of families your sponsorship has helped.

For more information regarding room sponsorships, please email us at na@rmhc.org.au.


Feast With Friends

The Feast with Friends Dinner Program invites teams of co-workers, community groups, friends and family members to prepare dinner for the families staying at the House. Ronald McDonald House Charities North Australia provides the kitchen, and you provide the food and enthusiastic chefs! You’ll be rewarded with a fun and meaningful experience, while you help make our families lives that little bit easier.

Dress up, decorate the dining room, theme your experience how you wish. Groups wishing to take part will be asked to make a financial contribution which will cover the costs of ingredients.

After cooking dinner, we encourage you to sit down and enjoy dinner whilst spending time getting to know our RMHCNA families. Then finish up your evening with a tour of our fabulous home away from home. We can ensure you’ll have an awesome time and a very rewarding experience, all whilst helping make families lives that little bit easier.

Leave a Gift in your Will

Leaving a gift in your will, or a bequest, is a wonderful legacy for future generations.  Anyone can leave a charitable bequest. It is a powerful way to make a positive impact on the future, without affecting your finances in the present. 

Whenever the time is right for you, please consider remembering Ronald McDonald House Charities North Australia in your Will.  Your gift will provide love, care and support for seriously ill children and their families whenever they need it.

Information for Solicitors & Executors If you or your client intend to leave a Bequest to RMHC North Australia, the correct legal name to use is Castle Hill Spinney Ltd operating as Ronald McDonald House Charities North Australia.

Our ABN is 24 254 114 823 and our registered office address is  100 Angus Smith Drive, Douglas, QLD

The charity is registered with the Australia Commission for Not-for-profits and Charities (ACNC). We also have Deductible Gift Recipient (DGR) status. When taking instructions from your client about their charitable intentions, please consider the tax implications for the estate and the tax benefits of transferring assets from an estate to a charity with DGR status.  

For further information, please contact us at na@rmhc.org.au


Become a Corporate Partner

Our charity is able to bring comfort and care to thousands of families Australia-wide, largely thanks to the generosity of like-minded businesses and individuals who provide significant financial, in-kind and volunteering support year-on-year.

We strive to create mutually beneficial partnerships with organisations who are committed to our mission of supporting the ever-changing needs of seriously ill children and their families.

To find out more about becoming a Corporate Partner, please contact us at na@rmhc.org.au


Upcoming Events

Getting involved in our events is a great way to support RMHC North Australia and the families who stay with us each and every day. Find out more below...