Welcome to

RM Family Room Townsville Hospital

Take a break from the wards and hospital routine

1 Kitchen
2 Sleeping Rooms
1500 Family Visits

Visiting the Family Room

Take a break and be together as a family at the Ronald McDonald Family Room at the Townsville Hospital.

Our Ronald McDonald Family Room is a refuge for you and your family while visiting or staying with a child in hospital. Step away from the clinical environment and into our inviting Family Room where there’s a fully-equipped kitchen, bathroom and laundry facilities and quiet rooms for rest and reflection. Our Family Room has both an indoor play area and an outdoor playground, where kids can take some time out and have fun.

Our Team

Our Ronald McDonald Family Room is run 100% by a dedicated team of volunteers.


We want to make sure families have a home-away-from-home inside the Hospital, away from the clinical environment of the ward. That’s why our Family Room was purpose built for the free and exclusive use of parents, carers, guardians and their families who have children undergoing inpatient or outpatient treatment at the Townsville Hospital.   


Ronald McDonald Family Rooms are free of charge. Thanks to our generous sponsors and donations from the local community, families have a space away from the wards to recoup and simply be together.

Come and visit

Townsville Hospital Children's Ward; Ground floor

T: (07) 4775 5600

E: na@rmhc.org.au

Opening hours  

Monday to Sunday – 8:00am to 8:00pm

Hospital Family Room Location

Ronald McDonald Family Room at the Townsville Hospital is located just off the Children’s Ward on the ground floor.

Find Us

Ground floor, Townsville Hospital 100 Angus Smith Dr, Douglas QLD 4814  

Family Room Facilities

Our Ronald McDonald Family Room is a refuge for you and your family while visiting or staying with a child in hospital. Step away from the ward and into our inviting Family Room where there’s kitchen, a full bathroom and laundry facilities. For the comfort of our families, we have a cosy lounge area, two quiet rooms for rest and relaxation, as well as an indoor and outdoor area for the kids to play. We’re making the time your family spends in hospital just that little bit easier.

Fully-equipped Kitchen

Our fully-equipped kitchen with an oven, stovetop, microwave, fridge and dining area allows you to store, prepare and enjoy your own food in a comfortable setting.

Bathroom facilities

Our bathroom and shower provides complimentary toiletries for freshening up and a laundry with free washing powder.

Lounge and Quiet rooms

As well as a relaxing lounge area, we have two dark, quiet rooms where you can duck in for a much-needed nap. 

Play areas

We have both an indoor play area and an outdoor playground, making spending time with your family in hospital that little bit easier.

Family Room Programs

Ronald McDonald Family Rooms rely on the work of our volunteers and the financial support of individual and corporate donations.

There are many ways you can contribute to our Family Room located in Townsville Hospital.

Get Involved

Discuss how you, your organisation, school or business can help and become involved.

Call us:  (07) 4775 5700

Email us:  na@rmhc.org.au

Make a donation

As an individual, a group or corporate sponsor, you can assist through regular or one-off donations of money, goods or services, by sponsoring a room, or by organising or attending a fundraising event.

> Donate


A rewarding and enriching experience, as a volunteer, you will witness the amazing difference you can make first-hand by assisting with day-to-day tasks, helping to run activities, or even something as simple as offering a welcoming smile and a listening ear to a family member in need.

> Apply to volunteer

Host a fundraiser

We welcome support from businesses and corporates who wish to embark on a fundraising exercise for Ronald McDonald House Charities North Australia. The main thing here is to host events that you find FUN! These activities may include but are not limited to: gold coin days, quiz nights, silly sock days, corporate golf days, fashion shows, talent nights, ladies days, coffee mornings, raffles, auctions and so forth. We would love to hear any ideas of your own!

For further information on hosting your own fundraising event for our charity, email us at na@rmhc.org.au


Other ways to help

There are many other ways that you can help our Programs and families. 

> Learn more