Welcome to

RM Family Room NICU JHH

Take a break from the wards and hospital routine

1 Quiet Room
1 Kitchen
7119 Family Visits

Visiting the Family Room

Take a break and be together as a family at the Ronald McDonald Family Room at John Hunter Children’s Hospital NICU.

Our Ronald McDonald Family Room is a refuge for you and your family while you have an infant receiving treatment in the Neonatal Intensive Care Unit (NICU) at John Hunter Children’s Hospital. Step away from the ward and into our inviting Family Room where you’ll find a kitchen stocked with essentials, a cosy lounge and a children’s play space.  The NICU Family Room also includes 2 overnight emergency accommodation rooms.


We want to make sure parents of newborn babies needing extra care have a home-away-from-home inside the Hospital, away from the clinical environment of the ward. That’s why our Family Room is free and open to all families who have an infant receiving care in the NICU at John Hunter Children’s Hospital.


Ronald McDonald Family Rooms are free of charge. Thanks to generous donations from the community, families have a space away from the wards to recoup and simply be together.

Come and visit

John Hunter Children's Hospital Level 3, NICU

T:  (02) 4985 5683

E:  newinfo.nnsw@rmhc.org.au

Opening Hours

Our Ronald McDonald Family Room at John Hunter Children’s Hospital NICU is open to families 24 hours a day, 7 days a week.

Our Volunteers are on hand to assist with anything you might need daily between 8:00am and 2:00pm.

Hospital Family Room Location

Ronald McDonald Family Room is located within the Neonatal Intensive Care Unit (NICU) on Level 3 of the John Hunter Children’s Hospital.

Find Us

Level 3, John Hunter Children's Hospital NICU Kookaburra Cct, New Lambton Heights NSW 2305

Family Room Facilities

Our Ronald McDonald Family Room is a refuge for you and your family while visiting or staying with a child in hospital. Step away from the ward and into our inviting Family Room where there is a kitchen, bathroom and laundry facilities. For the comfort of our families, we have a cosy lounge area, a quiet room for rest and relaxation, as well as space for the kids to play. By giving your kids some much needed space to play, we’re making the time your family spends in hospital just that little bit easier.


We’ve made our Family Room as homely as possible. That’s why you’ll find a kitchenette with a microwave and a supply of tea, coffee and basic essentials, a fridge for storing your own food and a microwave for heating up meals.

Lounge area

Our relaxing lounge area has complimentary wi-fi.

Quiet room

Our quiet room lets you catch up on sleep or spend some time in quiet reflection.

Bathroom and Laundry facilities

Our bathroom includes a shower and toiletries for freshening up as well as a fully-equipped laundry with complimentary laundry powder.

Family Room Programs

Ronald McDonald Family Rooms rely on the work of our volunteers and the financial support of individual and corporate donations.

There are many ways you can contribute to our Family Room located in John Hunter's Hospital's NICU.

Get Involved

Discuss how you, your organisation, school or business can help and become involved.

Call us:  (02) 4985 5683

Email us:  newinfo.nnsw@rmhc.org.au

Make a donation

As an individual, a group or corporate sponsor, you can assist through regular or one-off donations of money, goods or services, by sponsoring a room, or by organising or attending a fundraising event.

> Donate


A rewarding and enriching experience, as a volunteer, you will witness the amazing difference you can make first-hand by assisting with day-to-day tasks, helping to run activities, or even something as simple as offering a welcoming smile and a listening ear to a family member in need.

 To find out more about volunteering opportunities at Ronald McDonald House please contact us at newinfo@rmhnnsw.org.au or call 4921 4733.

Host a fundraiser

Fundraising is an easy, meaningful and fun way to raise money. From sausage sizzles and trivia nights, to raising money on personal celebration days in lieu of gifts, you can give the gift of togetherness to families with seriously ill children.

Email us at info@rmhnnsw.org.au to find out more. 

Other ways to help

There are many other ways that you can help our Programs and families. 

> Learn more