Our Facilities


Our House has 18 rooms with 5 units located on Redbank Rd. A communal kitchen, dining room & lounge room with a wraparound veranda, laundry facilities and gardens, directly located within the grounds of the Hospital for the convenience of being close to your child at all times.



We understand that sometimes the whole family wants to be there during a child’s illness and sometimes only a parent, carer or the sick child will need to stay. We have 18 rooms and 5 off site units to cater for a variety of family sizes. Each of our light-filled rooms comes complete with a private ensuite for an added sense of privacy, top of the range Sealy beds, a TV and DVD player, and free Wi-Fi.

The Units are not directly attached to the House and are a more 'independent style' of living, so they meet any isolation requirements families might need during a child’s treatment. Each Unit comes complete with a wide space outside courtyard, for families to enjoy the sunshine and fresh air. They are also close enough to still give occupants the chance to participate in activities and programs run through the House.



We have a great chef’s kitchen with two gas cookers, three ovens, four microwaves and dishwashers.  Every family has their own fridge, freezer and lockable pantry space allocated to their room.
Our communal dining area is fitted with all the creature comforts of home with plush lounge chairs, large dining room tables, hard wood floors and a large fireplace - perfect for cosying up to with a warm cup of tea in winter! Families are welcome to sit together, or to join others in having a home-cooked meal (provided by fabulous community volunteer groups on Monday, Wednesday and Fridays through our Meals From The Heart Program).



Our lounge room has a few seating areas where families can relax and put their feet up. Watch TV on the big screen, enjoy a movie, sit and read quietly whilst your children play dress ups in the play area or enjoy a few gaming hours on our two games consoles. It's a place to unwind and relax.



We all know washing is a chore that every parent has to do regardless, so we have two laundry rooms in the House and each Unit has its own laundry facilities. The laundries at the House have a total of 5 washing machines and dryers for the convenience of doing your own washing and the bed linen and towels throughout your stay. We also have a clothesline in our back garden for those of you who like to clear your head a bit, in the sunshine, hanging out your washing.  



Our verandah wraps around the entirety of the House, overlooking extensive landscaped gardens and playground facilities. The garden is a warm, welcoming communal area fit for play, family BBQ's, a quiet meal, a place to enjoy the sunshine or just as a place to relax on a balmy summer evening. And who could forget the Transformer Garden - a place that brings delight to big kids and small ones when they first see it!



To ensure we can support everyone’s accommodation needs, we have a large disabled bathroom which is fully functioning, wheelchair accessible and has a shower chair and wheelchair commode. Unfortunately, we are not able to supply any lifting mechanisms.



A secure carpark is located at the front entrance of the House off Redbank Road at Westmead. The entrance to the car park is boom gate operated, and monitored by Security 24/7. Upon arrival, please press the intercom button to advise Security you are a guest at the House. One car space is reserved per family.