Our People



It is the staff and volunteers that make Ronald McDonald House a warm inviting home for families. With over 200 volunteers who generously donate their time between Ronald McDonald House Newcastle and the Ronald McDonald Family Room within John Hunter Children’s Hospital, families always have someone to assist and support them.  A small team of dedicated staff operate from the House under the guidance of the House Manager.

You will be made to feel more than welcome by the wonderful and caring staff at Ronald McDonald House Newcastle. Under the leadership of the House Manager Kristen Grainger, the small dedicated team work tirelessly behind the scenes.



Our volunteers are the ‘Heart of the House’ and we could not provide the service we do without them. Passionate and caring community members spanning all ages carry out a variety of roles including reception, general assistance within the House, overnight supervision and tours for visitors. Our group of Community Volunteers help out at events and fundraising activities in the community.

Not only do our volunteers help the families through difficult times, they benefit personally by having the opportunity to meet new people, develop new friendships and gain skills. A variety of training options are provided free to volunteers including first aid, cultural respect and child safety.

Ronald McDonald House recruit Volunteers throughout the year and have a limited number of volunteer positions available.  To find out more about volunteering opportunities at Ronald McDonald House please email newinfo@rmhnnsw.org.au or call 4921 4733.



From a driving force behind the initial fundraising for Ronald McDonald House Newcastle to a committed Board member and volunteer today, former Lady Mayoress Margaret McNaughton AM is a well known and loved Novocastrian who continues fundraising for the House throughout the community. Her charity work began at a young age and she continues to be involved in many community organisations throughout the region.



As an Incorporated Association, Ronald McDonald House Northern NSW operates the Newcastle House under the guidance of Executive Officer Ross Bingham and Board of Directors.