A place to call home
Ronald McDonald House Randwick
for families with children undergoing care at Sydney Children's Hospital
Staying at the house
Ronald McDonald House Randwick gives seriously ill children the best gift of all – their families.
Our House is a warm and supportive home-away-from-home for families of children travelling to Randwick for treatment at the Sydney Children’s Hospital. Ronald McDonald House Randwick is committed to providing family-focused care allowing families to stay by their child’s side during their treatment at the Sydney Children’s Hospital. Our communal facilities help to create a social and supportive environment and offer a few of the comforts of home that make life just that little bit easier.
Our team of dedicated staff are guided by Executive Officer Simone Daher and Operations Manager Rachel Stoddart. Our House also relies on a committed group of friendly volunteers who generously give their time to make our families feel welcome and supported.
An after-hours caretaker lives on the premises and can be contacted 24 hours a day in case of emergency.
Make an enquiry
There are two ways to get in touch with us:
Call the House on (02) 9382 1622
Request a referral from a social worker or medical authority.
Who’s eligible to stay with us?
Keeping the family together under extraordinary circumstances can be extremely tough without support, which is why we offer accommodation for parents and carers who need to travel to the Sydney Children’s Hospital for treatment. We try to accommodate the needs of families where we can, but this is always subject to availability. Priority is given to families whose children have been recently diagnosed, seriously injured or who require emergency treatment.
Ronald McDonald House understands that being away from home for long periods of time can put families under financial pressure. That’s why our accommodation is free for eligible families of seriously ill children.
While our policy is to provide free accommodation, your stay at the House may require you to claim financial support towards accommodation and travel from the relevant government transport assistance scheme in your home state. Our friendly team are happy to work with you to apply for the relevant financial support.
To find out if you’re eligible for government financial assistance, contact your hospital social worker or talk to one of our team.
Want to know more?
Being forced to uproot your family, away from home, work, school and your entire support network as a result of your child’s illness is extraordinarily challenging. Our House has a wonderful community spirit and supportive nature, where you’ll be able to connect with other families going through experiences similar to your own. Our communal facilities also provide families with the independence to be able to cater for themselves and keep up with day-to-day living as much as possible.
Our House is conveniently situated on the Prince of Wales Hospital campus, a five-minute walk to the Sydney Children’s Hospital wards. Our location in the Eastern Sydney suburb of Randwick offers all the amenities you need within easy walking distance, including a shopping centre and supermarkets, restaurants, cafes, a local cinema and access to beautiful beaches.
How to get there
While there is no place like home, we do our best to create an environment that is both nurturing and empowering, ensuring families feel supported for however long they need to stay.
Whether you’ll be staying with us for just a couple of nights or have a long road ahead of you, our House functions as a real home with real families, with staff and volunteers available to provide a shoulder to lean on or help make a cup of tea and everything in between.
Guest rooms and self-contained units
Our House comprises of 30 family bedrooms with access to shared bathroom facilities. Included in these rooms are 4 fully self-contained units with their own kitchen, ensuite and laundry for children which are usually reserved for children staying in the House who require isolation as a medical necessity.
Our large, fully-equipped communal kitchen offers space for several families to prepare their own meals at the same time. We have four separate cooking stations as well as dishwashers to make washing up quick and easy. The pantry is always kept stocked with complimentary tea, coffee, fresh fruit, breakfast cereals and other basic food items. You will be provided with your own dedicated drawer and fridge space to store your favorite foods. Last but not least, we have the star of morning mealtimes, our pancake machine!
Family room and dining area
Our spacious open plan family room and dining space is the most social part of the House. It’s furnished with communal tables, a lovely fireplace for relaxing around as well as a smart TV to keep everyone occupied between appointments or for keeping up with everyone’s favourite TV shows.
No matter where you go as a family, dirty laundry is an unavoidable fact of life! Our laundry is equipped with washing machines and dryers to help you keep on top of the washing duties.
Outdoor area and playground
Taking the time out to get some fresh air is vital when you’re going through a stressful period. Our ground floor outdoor area is a sun-shaded spot to unwind at the end of a tiring day. Here you’ll find a BBQ and alfresco tables and chairs so the family can get together for a meal outdoors. To keep the little ones occupied, we have our very own McDonald’s style outdoor playground with slides and climbing equipment.
Indoor play spaces
For our younger guests, our secure indoor Interactive Zone is a multi-sensory space and interactive room, stocked with a colourful array of toys, books and activities for children of all ages and abilities as well as a gaming console for the older kids.
We have a computer station in the House which provides computers with wi-fi access to help families keep in touch with home through Skype and social media, stay on top of practical matters like emails and paying bills, and for kids to use for their schoolwork.
All children staying at our House can take part in educationally supportive and fun activities throughout their stay, at our dedicated Learning Space provided by our professional Learning Program staff.
We run a ‘Homework Heroes’ club three afternoons a week, Big Book Breakfast every Friday morning and scheduled school holiday programs. There’s always something going on that will appeal to different ages and abilities.
Support for your stay
Ronald McDonald House Randwick is an independent charity that relies on the work of our volunteers and the financial support of individual and corporate donations.
Without their generous contributions, we would be unable to keep our doors open to families in need 365 days a year. Thanks to the public, we’ve been able to continually expand our operations to help more families and communities across Sydney.
There are many ways you can contribute to our vital programs including our House, Family Rooms and Learning Program.
Host a fundraising event
Raising money for RMHC Sydney is simple and fun! Whether you are organising a morning tea at work, hosting a dinner party, donating a portion of sales from your business or looking to use your birthday party to raise both funds and awareness for a great cause, we can help make your dream a reality for our seriously ill children and their families. The only limit to your event potential is your imagination!
- Tell us about your event: 02 9382 4278 | email@example.com
- Set up your peer-to-peer fundraising page for easy collection of donations
- Spread the word!
Office culture and staff engagement have quickly become priorities for businesses of all shapes and sizes as proven ways to increase productivity, promote staff retention and improve communication amongst employees. At RMHC Sydney we want to make it easy for your corporate organisation, community group, university club or collection of friendly neighbours to have a direct impact on the lives of seriously ill children and their families by rolling up your sleeves during one of our group volunteering opportunities:
Home for Dinner: Parents and carers often return to our Randwick House after long days spent at Hospital bedside, and cooking dinner may be the last thing on their minds. Our Home for Dinner program provides mid-week relief and support for our families.
Sourcing ingredients and preparing a homemade dinner goes a long way in easing the pressure for our families, giving them a well-deserved ‘night off’, alleviating stress and financial strain felt by our families’. We have partnered with Sydney’s leading hospitality group, Merivale, to deliver a truly unique Home for Dinner experience for both our volunteer chefs and families.
Download information document.
Working Bees: RMHC Sydney is committed to ensuring we provide a clean, hygienic and safe space for our families while staying at their ‘home away from home’. Our Working Bees help deliver this vital function by assisting volunteers in basic housekeeping, gardening and simple maintenance duties. As a team building activity, the impact is immediate and tangible.
As a part of this volunteering opportunity, we encourage our Working Bees to support our families during breakfast, by providing a substantial and tasty breakfast option. This helps reduce the stress felt by our parents and carers while getting everyone ready for the day ahead, encouraging quality time spent together.
Download information document.
Baking a Difference: As a ‘home away from home’ for our families, we aim to do our very best in delivering a bit of familiarity under extraordinary circumstances. We believe a small but essential piece in fostering that comfortable, family environment is freshly baked goods. By sourcing ingredients and preparing a selection of homemade treats, the Baking a Difference program brings joy to everyone involved. Having the simplest of sweet delights goes a long way at our House!
Download information document.
To find out more information about how you can get involved with your team of 6x – 10x, please contact Emma Thompson (02) 9382 4278 | firstname.lastname@example.org
Our volunteers are the heartbeat of RMHC Sydney, serving the needs of our seriously ill children and their families, 365 days a year. Volunteers come from a variety of backgrounds and contribute their special talents and energy in many different ways during their time spent with us, performing essential functions that keep our spaces clean, ensuring our families are comfortable and delivering smiles when they are needed the most. Whether supporting our families with a friendly conversation, helping make a simple cup of tea or assisting with a load of laundry, our volunteers are committed to giving back and making an impact.
To learn more about volunteering and to register your interest,
Donate to our WishLists
Our Wishlists offer really special opportunities for anyone to give back and feel good. Every item has been specifically requested based upon the needs of the seriously ill children and their families who we support. Make an immediate impact today by adding a few more items to your weekly shop and dropping them off in Randwick!
- Randwick House Wishlist (download here)
- Sydney Children’s Hospital Family Room Wishlist (download here)
- Royal North Shore Hospital Family Room Wishlist (download here)
Sponsor A Room
Sponsoring a room or space in our Randwick House of Family Rooms carries a range of meaningful benefits that begin when we attach your plaque to the door and continue throughout the year. This vital program allows RMHC Sydney to continue supporting seriously ill children and their families for however long they need our help with spaces that deliver warmth, security and sense of community under extraordinary circumstances. Laundry facilities, family-friendly kitchens, hot showers and comfortable beds are small things that make a huge difference for a family while far from home, friends and extended family.
This support determines how the House operates, directly impacting our ability to provide urgent and ongoing maintenance and upkeep. Your generous commitment to sponsor a room or space today will ensure RMHC Sydney has the resources necessary to keep 800+ families close year after year.
To find out more information about how you can sponsor a room, please contact Rachel McGregor on (02) 9382 4278 | email@example.com