Ronald McDonald House North Queensland volunteers smiling and laughing.

Our People


Our House is run 24/7 by either staff or volunteers. Our dedicated team of volunteers ensure that our House is clean and tidy and that our guests are welcomed into a warm and comfortable environment. Our after-hours caretakers live on the premises and can be contacted 24/7 in case of emergency.

We also have a dedicated group of volunteers that run our in-hospital Family Room, and also to assist us in running events and with fundraising.


Name Title
Debbie Banks Family Liaison Officer
Collette Beck Communications & Marketing Coordinator
Marnie Bricknell Partnerships Executive
Sandi Burt Learning & Activities Manager
Amy Cooper Chief Executive Officer
Jenn Cowman Communications Manager
Terry Dawes Housekeeper
Coralie Gordon-Stables After-hours Caretaker
Graham Gordon-Stables After-hours Caretaker
Chris Holmes Volunteer Coordinator
Denise Lumsden Program Manager
Megan Palmer Community Engagement Executive - Cairns
Stacey Sergeant Executive Coordinator
Debbie Shaw House Manager
Tamara South Business Manager
Leanne Williams Education Coordinator Northern Territory
Shane Williams Housekeeper & After-hours Caretaker

We wouldn't be able to exist without our amazing volunteers! We have a range of opportunities to suit everyone.

Position Description
Smile Squad Located at our Family Room at Townsville Hospital. Be a smiling face for our families there and help manage the day-to-day operations of the room.
House Heroes Help us ensure the House is spic and span for our families.
Grounds Guardians Help us keep our gardens tidy and clean.
Kitchen Corps Prepare meals for our families to enjoy.
Wash Warriors Help us out in the laundry.
After hours Angels Live-in position to manage House operations after hours.
Fundraising Force Help us run local events and fundraisers.
Maintenance Marvels Help us with odd jobs around the House.

Volunteer Information Sessions are held regularly throughout the year. Full training is given to volunteers on commencement of duties.

Interested in joining a team of very enthusiastic passionate people? Apply below or send us an email!